Hi Sukumar, your blog contains very good information on Siebel Open UI. Thaks for sharing this information.
I have a question.
Can I set up Siebel Open UI on my mobile web client. I don't have siebel server installed on my machine, but I have only mobile web client 8.1.1 installed.
If I download patch 8.1.1.9 and apply to 8.1.1, will it work?
Hi, Please check the following -> you (ur login) have privilege to alter files in sba81 or give "run as administrator" for patch set up -> You already have some component that is not in patch so the backup may fail. for example if you are using multi language application & in ur patch there is only English so the same error can happen -> Files may corrupted.
Hi, I have set "EnableOpenUI = TRUE " in uagent.cfg, but it is not work, the client just show me a blank page, no errors, no any information. so what's wrong about my client.
I am trying to run Siebel on Chrome and added EnableOpenUI = TRUE in [InfraUIFramework] section. OpenUI runs fine on IE8/IE9 but on Google Chrome it just shows blank screen.
Hi Please specify your name, so that we can make discussions more interactive. Please try to do this. Open your application in IE8/9, so now we can see your application perfectly. open Chrome. copy URL from IE, don't close IE and paste it in Chrome. Let me know the result.
Suganya, Which is you Environment Local or Server? If it is a whitescreen problem please go through http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Make sure that all CFG parameters are correct, HighInterctivity = TRUE, EnableOpenUI=TRUE
Prasanth, I am trying it in local.. I am able to see HI client of 8.1.1.11 patch but i am unable to see OPENUI application.. I tried all the things that you have mentioned including srf change. Even though i am getting the same blank screen.
Hope you tries these things http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Make sure that all CFG parameters are correct, HighInterctivity = TRUE, EnableOpenUI=TRUE
---------------------------------------------- Are you getting White / Blank page or "Page not found" / "page couldn't loaded" / browser error - message ?
Ok. Please let me know, in which browser, you are opening application? I hope its not IE. If it is in Google Chrome / Mozilla please 1. make IE default or open application using IE (specify browser in shortcut properties) 2. If application rendered properly in IE, copy URL from IE and paste it in Chrome / Mozilla
I am trying to open in Chrome only. My local client for the 11 patch is fine. While trying to view the OpenUI application in all the browsers you mentioned(IE/Chrome/Mozilla) i am getting blank screen.
We are using siebel public sector 8.2.2 SIA and i have changed the parameter in client cfg.but still my view same as like erlier so do i need change any thing more
Hi I am trying to open Siebel Open UI Dedicated Client through Chrome, it is not opening. It is just blank screen.
However, i am able to open Open UI Dedicated Client through IE 8. The application version is 8.1.1.10 with QF: 0102003 applied. The application cfg file has been configured with Parameter, EnableOpenUI = TRUE in [InfraUIFrameWork] section.
I am not able to login Siebel Open UI Dedicated client through Google chrome. It is opening however, it is blank screen. The URL: localhost:8080/start.swe is blank.
However, Siebel Open UI dedicated client is accessible through IE 8.
The application version is: 8.1.1.10 with QF 0102003 applied. The application configuration file has been configured EnableOpenUI = TRUE added in [InfraUIFrameWork] section.
I tried opening by a. setting the 'chrome' as default browser. b. setting the browser executable, chrome.exe in /b in OpenUI client icon properties. However, no success.
Opened the Open UI application in IE 8. Copied the URL from IE and pasted in Chrome and pressed enter. It opened a login page asking user id and password.
I have opened Open UI in IE 8 thin client and copied the URL and opened a new Google chrome instance. Paste the URL in chrome and hit enter it opened a Siebel login page asking user id and password.
I was using siebel.exe to open OpenUI dedicated client. Once I use the siebel1.exe from the directory, Siebel Client/bin , I was able to access OpenUI without issue.
I tried using siebel1.exe as per Guruprakash comment and did execution of genbscripts too. but still I m having the issue of blank screen on the launch of siebel open ui dedicated client. Can anyone pls help in this issue.
I am trying to open UI 8.2.2.4 and i have enable AOM and Cfg file when i tried to open IE8 an crome login page opend after that showing blank page.any idea
I'm Kranthi, a web developer and I have been asked to work on open UI, I have tried installing the 8.1.1.0 first and then executed module.exe from 8.1.1.9 client folder to install the patch. At first my installtion was successful and was able to open HI and as well as Open UI, but recently when machine has installed somw security updates I'm not able to open HI client and Open UI in my machine. I always get a blank screen on the browser window but task bar shows the client started icon.
Can you help me in this issue. Note: I have tried even toggling EnableFQDN to true and false, but no use.
I am not able to login Siebel Open UI Dedicated client through IE8. It is opening however, it is blank screen. The URL: localhost:8081/start.swe is blank.
The application version is: 8.1.1.11 The application configuration file has been configured EnableOpenUI = TRUE added in [InfraUIFrameWork] section.
Hi Prasanth, I am not able to login Siebel Open UI Dedicated client through IE8/Google chrome. It is opening however, it is blank screen. The URL: localhost/start.swe is blank.
I tried all browser level setting and copied the latest srf from oracle as mentioned in http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html. but still no success.
The application version is: 8.1.1.11 with windows 7
Hi Prasanth, I am not able to login Siebel Open UI Dedicated client through IE8/Google chrome. It is opening however, it is blank screen. The URL: localhost/start.swe is blank.
I tried all browser level setting and copied the latest srf from oracle as mentioned in http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html. but still no success.
The application version is: 8.1.1.11 with windows 7
Hi This is Raj Working as a UI Developer, currently am working with Siebel Open UI this is a new flotform to me is there any help from your side you may please contact me am in Bangalore india, please help me provide me your contact mail IDs/phone numbers i will be contact you thanx Raj
I have not read through the entire thread but sometimes the hang/blank screen after setting EnableOpenUI = true via Server Admin (this is for thin client) is due to the SRF. You need to deploy the 8.2.2.4 SRF (if that is your version - it was mine) which is on Oracle eDelivery.
Alternatively, I guess you can do a full compile after you have deployed 8.2.2.4 patchset.
After the new SRF, everything is working perfectly.
Yes. Full compile is mandatory, because if you are using old SRF, that may not contain Manifest defenitions (Manifest files, expressions and Administration) without that information base OpenUI API files will not download into your browser. With out openUI API, UI will not render .. you will get white screen only
I had the same issue. I forgot to genbscript and move the browser scripts to /siebel/sweapp/public/enu. Once the browser scripts were in place everything worked fine.
A quick way to verify is using the dedicated client. Set EnableOpenUI = TRUE in the config file. If you get the blank screen of death, try disabling scripting in the CFG file, EnableScripting = FALSE. And if it still doesn't work, try using the vanilla SRF. This will narrow it down.
Hi Sukumar,
ReplyDeleteyour blog contains very good information on Siebel Open UI. Thaks for sharing this information.
I have a question.
Can I set up Siebel Open UI on my mobile web client. I don't have siebel server installed on my machine, but I have only mobile web client 8.1.1 installed.
If I download patch 8.1.1.9 and apply to 8.1.1, will it work?
Suresh,
ReplyDeleteYes.. It will work.. download latest GA pack from oracle eDelivery cloud and try
i dont see any steps here?
ReplyDeleteTried applying 8.1.1.9 on 8.1.1
ReplyDeleteSee the errors below in the installer any idea?
Backup Failed..Cannot Apply Patchset
Backup Started from: C:\sba81
Hi,
DeletePlease check the following
-> you (ur login) have privilege to alter files in sba81 or give "run as administrator" for patch set up
-> You already have some component that is not in patch so the backup may fail. for example if you are using multi language application & in ur patch there is only English so the same error can happen
-> Files may corrupted.
Hi,
ReplyDeleteI have set "EnableOpenUI = TRUE " in uagent.cfg, but it is not work, the client just show me a blank page, no errors, no any information. so what's wrong about my client.
Hi,
DeleteWhat is your current version?
where did you add "EnableOpenUI = TRUE "
Hi,
DeleteI am trying to run Siebel on Chrome and added EnableOpenUI = TRUE in [InfraUIFramework] section. OpenUI runs fine on IE8/IE9 but on Google Chrome it just shows blank screen.
What could be possibly wrong?
Regards,
Hi Please specify your name, so that we can make discussions more interactive.
DeletePlease try to do this.
Open your application in IE8/9, so now we can see your application perfectly. open Chrome. copy URL from IE, don't close IE and paste it in Chrome. Let me know the result.
Awesome prashant! it worked ... thanks
DeletePrashanth is there a permanent solution for this issue?
DeleteThis comment has been removed by the author.
DeleteHi Prasanth.,
DeleteI am unable to see the OpenUI application for Siebel 8.1.1.11 in both IE8 and Chrome as well. Can you provide me the possible solution for this..
Thanks
Suganya
Suganya,
DeleteWhich is you Environment Local or Server?
If it is a whitescreen problem please go through
http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Make sure that all CFG parameters are correct,
HighInterctivity = TRUE, EnableOpenUI=TRUE
Prasanth,
DeleteI am trying it in local.. I am able to see HI client of 8.1.1.11 patch but i am unable to see OPENUI application.. I tried all the things that you have mentioned including srf change. Even though i am getting the same blank screen.
Hope you tries these things
Deletehttp://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Make sure that all CFG parameters are correct,
HighInterctivity = TRUE, EnableOpenUI=TRUE
----------------------------------------------
Are you getting White / Blank page or "Page not found" / "page couldn't loaded" / browser error - message ?
The page is Blank
DeleteThe page is Blank
DeleteSuganya,
DeleteDid you try
http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Yes Prasanth. I tried all the things that you have mentioned already..
DeleteThis comment has been removed by the author.
DeleteOk. Please let me know, in which browser, you are opening application? I hope its not IE. If it is in Google Chrome / Mozilla please
Delete1. make IE default or open application using IE (specify browser in shortcut properties)
2. If application rendered properly in IE, copy URL from IE and paste it in Chrome / Mozilla
Please let me know the results.
Thanks
Prasanth
please check the genbscript is ran for your srf
DeleteThis comment has been removed by the author.
DeleteI am trying to open in Chrome only. My local client for the 11 patch is fine. While trying to view the OpenUI application in all the browsers you mentioned(IE/Chrome/Mozilla) i am getting blank screen.
DeleteThanks,
Suganya
Yes. As "Anonymous" said, did you tried genB?
DeleteI tried with all the possible things which you have mentioned. But I am getting only blank page. Is there any other suggestion to get the screen?
DeleteNow I think... we need to look into logs and Machine :(
DeleteHi
ReplyDeleteWe are using siebel public sector 8.2.2 SIA and i have changed the parameter in client cfg.but still my view same as like erlier so do i need change any thing more
Are you talking about Local / server?
DeleteServer
ReplyDeletePlease edit server parameters for enabling open UI
DeleteAnd i am not finding at Application Obje Manager Leverl EnableOpenUI Parameter.
ReplyDeleteThanks in Advance
Regards
Basha
Please make sure that your version is
Delete8.1.1.9 (23016) /8.2.2.2 (23016)
or above
Ok i have installed 8.2.2 SIA [22314]
ReplyDeleteHi
ReplyDeleteI am trying to open Siebel Open UI Dedicated Client through Chrome, it is not opening. It is just blank screen.
However, i am able to open Open UI Dedicated Client through IE 8. The application version is 8.1.1.10 with QF: 0102003 applied. The application cfg file has been configured with Parameter, EnableOpenUI = TRUE in [InfraUIFrameWork] section.
Please advise!
Hi,
ReplyDeleteI am not able to login Siebel Open UI Dedicated client through Google chrome. It is opening however, it is blank screen. The URL: localhost:8080/start.swe is blank.
However, Siebel Open UI dedicated client is accessible through IE 8.
The application version is: 8.1.1.10 with QF 0102003 applied.
The application configuration file has been configured EnableOpenUI = TRUE added in [InfraUIFrameWork] section.
I tried opening by a. setting the 'chrome' as default browser. b. setting the browser executable, chrome.exe in /b in OpenUI client icon properties. However, no success.
Please advise.
Lets do a test..
DeleteOpen your application in IE8/9, so now we can see your application perfectly. open Chrome. copy URL from IE, don't close IE and paste it in Chrome.
Let me know the result.
Hi Prasanth,
DeleteOpened the Open UI application in IE 8. Copied the URL from IE and pasted in Chrome and pressed enter. It opened a login page asking user id and password.
Guruprakash
Hi Prasanth,
DeleteI have opened Open UI in IE 8 thin client and copied the URL and opened a new Google chrome instance. Paste the URL in chrome and hit enter it opened a Siebel login page asking user id and password.
Please advise!
Gurupraksh
Hi,
ReplyDeleteI was using siebel.exe to open OpenUI dedicated client. Once I use the siebel1.exe from the directory, Siebel Client/bin , I was able to access OpenUI without issue.
Guruprakash
Hi,
ReplyDeleteI tried using siebel1.exe as per Guruprakash comment and did execution of genbscripts too. but still I m having the issue of blank screen on the launch of siebel open ui dedicated client. Can anyone pls help in this issue.
Regards,
Madhu
Hi
ReplyDeleteI am trying to open UI 8.2.2.4 and i have enable AOM and Cfg file when i tried to open IE8 an crome login page opend after that showing blank page.any idea
http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
DeleteHi,
ReplyDeletewe have installed 8.2.2.4 on server and we have enable CFG file and AOM componet.
After the we launch the url in IE8 it is disaplying OpenUI login page when we entered username/password it displaying black page.
do we need do any thing else
Please advise.
Regards
Basha
Please take a look
ReplyDeletehttp://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Hi Prasanth,
ReplyDeleteI'm Kranthi, a web developer and I have been asked to work on open UI, I have tried installing the 8.1.1.0 first and then executed module.exe from 8.1.1.9 client folder to install the patch. At first my installtion was successful and was able to open HI and as well as Open UI, but recently when machine has installed somw security updates I'm not able to open HI client and Open UI in my machine. I always get a blank screen on the browser window but task bar shows the client started icon.
Can you help me in this issue.
Note: I have tried even toggling EnableFQDN to true and false, but no use.
Kranthi,
DeletePlease take a look into this
http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
I am not able to login Siebel Open UI Dedicated client through IE8. It is opening however, it is blank screen. The URL: localhost:8081/start.swe is blank.
ReplyDeleteThe application version is: 8.1.1.11
The application configuration file has been configured EnableOpenUI = TRUE added in [InfraUIFrameWork] section.
Please advise.
Hi Srikar,
DeleteThis may be helpful
http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html
Hi Prasanth,
ReplyDeleteI am not able to login Siebel Open UI Dedicated client through IE8/Google chrome. It is opening however, it is blank screen. The URL: localhost/start.swe is blank.
I tried all browser level setting and copied the latest srf from oracle as mentioned in http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html. but still no success.
The application version is: 8.1.1.11 with windows 7
Please advise.
Regards
Saravanan
Hi Prasanth,
ReplyDeleteI am not able to login Siebel Open UI Dedicated client through IE8/Google chrome. It is opening however, it is blank screen. The URL: localhost/start.swe is blank.
I tried all browser level setting and copied the latest srf from oracle as mentioned in http://siebelopenui.blogspot.in/2013/11/white-screen-issue-after-patching.html. but still no success.
The application version is: 8.1.1.11 with windows 7
Please advise.
Regards
Saravanan
Please try
Delete[InfraUIFramework]
HighInteractivity = TRUE
in your CFG file and let me know the result.
EnableOpenUI=TRUE
DeleteHighInteractivity = TRUE - Not working in IE
EnableOpenUI=FALSE
HighInteractivity = TRUE - Working
[InfraUIFramework]
ReplyDeleteEnableOpenUI=TRUE
HighInteractivity = TRUE - Not working.
[InfraUIFramework]
EnableOpenUI=FALSE
HighInteractivity = TRUE - working.
Hi This is Raj Working as a UI Developer, currently am working with Siebel Open UI
ReplyDeletethis is a new flotform to me is there any help from your side you may please contact me am in Bangalore india, please help me provide me your contact mail IDs/phone numbers i will be contact you thanx
Raj
Please connect with me using linkedIn. Please look at the linkedIn icon on the top rightside.
DeleteI have not read through the entire thread but sometimes the hang/blank screen after setting EnableOpenUI = true via Server Admin (this is for thin client) is due to the SRF. You need to deploy the 8.2.2.4 SRF (if that is your version - it was mine) which is on Oracle eDelivery.
ReplyDeleteAlternatively, I guess you can do a full compile after you have deployed 8.2.2.4 patchset.
After the new SRF, everything is working perfectly.
Yes. Full compile is mandatory, because if you are using old SRF, that may not contain Manifest defenitions (Manifest files, expressions and Administration) without that information base OpenUI API files will not download into your browser. With out openUI API, UI will not render .. you will get white screen only
DeleteI had the same issue. I forgot to genbscript and move the browser scripts to /siebel/sweapp/public/enu. Once the browser scripts were in place everything worked fine.
ReplyDeleteA quick way to verify is using the dedicated client. Set EnableOpenUI = TRUE in the config file. If you get the blank screen of death, try disabling scripting in the CFG file, EnableScripting = FALSE. And if it still doesn't work, try using the vanilla SRF. This will narrow it down.
Deepanjan
Hello All, How can we add image in home page salutation applet. It is working in HI but not in SIebel Open UI.
ReplyDelete